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Joined 1 year ago
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Cake day: August 30th, 2023

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  • Same, except I deeply regret getting Vivint home security. Took a year to finally get features I had paid for up front. Massive communication failure between support/billing/tech. Sleezy sales practices. Their hardware must be purchased through a third party credit company. Couldn’t transfer my hardware after I moved despite being promised I could. My cameras are sitting on my kitchen counter unplugged because the whole system is a mess. Never ever touch anything Vivint related.
















  • I think Google is a great company. They make very high quality products that I use daily.

    IMHO one of the hardest negative aspects of the company to argue against is their pattern of killing products and features with little to no notice regardless of previous statements. To their credit, my experience with the Stadia shutdown felt fair and reasonable, so it’s not necessarily the end of the world when they do.

    Probably something to keep in mind when reading about multi year support statements.