During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald’s hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.
I didn’t know about the saving on refills, but I did know that it was an old lady who’s grandson drove her to McDonald’s
They were sitting in the car in the parking lot, NOT MOVING and the coffee spilled and gave the old lady 3rd degree burns that required hospital care for a long time.
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English is hard.
It’s my native tongue and I admit it has hardly a shred of orthagonality.