• const_void@lemmy.ml
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    1 year ago

    Stop using DoorDash and other delivery services. They’re a huge scam and you end up paying double for cold food that someone might have tampered with.

    • phillaholic@lemm.ee
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      1 year ago

      This. They are predatory to their drivers, their customers, and the restaurants they almost blackmail into using them. Awful awful company.

    • soggy_kitty@sopuli.xyz
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      1 year ago

      Where I live it’s about £2 more on a order of any cost. That’s not even close to being double, especially with a minimum spend of £10

      • bramblepatchmystery@slrpnk.net
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        1 year ago

        Indian take out for my wife costs about $44.

        The same items ordered on the delivery apps comes out to about $56 and then after fees and tips is roughly $80.

        I wish these companies were only $2 more expensive than just going to the restaurant.

  • Octopus1348@lemy.lol
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    1 year ago

    The purpose of tips has gone away in the US. You are supposed to tip after the delivery for a good service. Now you have to “tip” for a good service.

    • Luckybuck@ttrpg.network
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      1 year ago

      If you have to tip to get someone to provide a service your already paying for then that is a bribe.

    • Dr. Wesker@lemmy.sdf.org
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      1 year ago

      Drivers shouldn’t be allowed to see the tip amount prior to delivery completion. That, or tipping shouldn’t be allowed until after completion. I hate this more recent model of tipping before receiving service. Because as you said, it’s a bid for service, not an acknowledgement of good service.

      • Nollij@sopuli.xyz
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        1 year ago

        Flip it around - why would you work a job, any job, where you don’t know your pay until after the work is done?

        “Tipping” is rich-people speak for shifting the expense (and blame) to the customer.

        • Bonehead@kbin.social
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          1 year ago

          They already know the pay. If the pay isn’t enough without the tip, then maybe they should consider getting a different job.

          • Rivalarrival@lemmy.today
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            1 year ago

            The pay is about $2 per order, regardless of mileage. Dashers can typically complete 2-3 orders per hour, and pay for their own fuel. The base pay is absolutely not worth it.

            • Bonehead@kbin.social
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              1 year ago

              They are paid approximately $4 to $6 per hour, and yet some people are still defending the practice and asking customers to pay extra on top of the food and the $10+ delivery charge…

              • Rivalarrival@lemmy.today
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                1 year ago

                Given their compensation model, all I can say is that if you are not willing to tip, and/or you are not willing to tip ahead of time, you absolutely should not use the service at all.

          • limonfiesta@lemmy.world
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            1 year ago

            You realize that gig economy is the neoliberal slang for a poverty class work, but without the rights of workers, right?

            So you’re criticizing people who are forced by the system in which we live, to be ordered around by a fucking algorithm, and then take abuse from people who have enough money to NOT work in the gig economy, but no where near enough to actually own the servant class they get off on abusing.

            • Bonehead@kbin.social
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              1 year ago

              You realize that the gig economy is not my responsibility, right? I’m not criticizing the workers for being underpaid. I’m criticizing the exploiters for underpaying their workers. If you can’t pay your workers enough, that is not my fault. You are not entitled to exploit anyone for your personal gain.

              • ThunderWhiskers@lemmy.world
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                1 year ago

                If the pay isn’t enough without the tip, then maybe they should consider getting a different job.

                I’m not criticizing the workers for being underpaid.

                Study: When questioned about continuing to work for poverty wages, gig workers across the nation respond with resounding “guess I just didn’t think about it because I’m so goddamned stupid” ¯\_(ツ)_/¯ .

            • smotherlove@sh.itjust.works
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              1 year ago

              I agree with you completely but at the same time I have disdain for gig workers because they all seem to operate under an entirely different set of traffic laws and social conventions. At least where I live.

  • thedevisinthedetails@programming.dev
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    1 year ago

    The tip absolutely goes to the dasher. The screwed up system aside you are only compounding the exploitation of the delivery driver.

    Don’t use the app but don’t get mad at a system that you’re choosing to participate in and actively making worse.

  • roscoe@startrek.website
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    1 year ago

    All the bullshit with tipping on food delivery apps made me stop using them years ago.

    First I hear the apps are stealing tips. Then they’re not stealing tips anymore. Then maybe they’re stealing some of the tips.

    To try and avoid all that I tried to use cash. The drivers don’t get their base rate reduced and they get the entire, non-reportable cash tip. Then my food started taking twice as long and arriving cold because the drivers thought I was stiffing them.

    My theory is the apps do this (pre-tipping) on purpose to discourage cash and after-tipping so they can lower what they pay the driver and they’ll still accept the order because they see the higher after tip amount. So now the apps might not be technically stealing tips, but they’re using up front tips to allow them to reduce their shitty base rate for everyone.

    Now if want delivery it’s pizza, Chinese, or one of the few other places with their own drivers. I’ve had this policy for years now and I don’t see myself ever going back unless it’s an emergency.

    Bonus to me: all my takeout/delivery is now 20-30% cheaper. Everyone should really take a look at the inflated prices they’re paying and decide if it’s really worth saving a short drive.

  • Sanyanov@lemmy.world
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    1 year ago

    This entire tipping thing is terrible - including for dashers themselves.

    It means dashers income heavily relies on strangers being kind enough to leave some extra.

    It means customers are gonna feel bad for not paying more than their order amount (and they probably will pay the tip)

    It means company can employ slave labor for extremely low pay and still have people willing to do this.

    Tipping benefits only one party - the companies. We need to stop it.

    • walden@sub.wetshaving.social
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      1 year ago

      A reasonable tip ensures that someone will accept your order. Nobody is forced to go pick your food up.

      I did a bunch of ride-a-longs with my buddy during COVID. Watching him decide which orders to accept was fascinating. There are lots of variables, and a reasonable tip was a requirement.

      It basically boiled down to how much money per mile.

      Some shady people will put a $20 at first, but then change it to $0 after the food is delivered – not based on bad or slow service, but because they are assholes. The $20 is to get a Dasher to accept the order quickly. Bait and switch.

  • ninjan@lemmy.mildgrim.com
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    1 year ago

    It does, but the thinking here is that the dasher basically loses money taking no tip orders. Which in my Nordic mind is a fucked up business model. A living wage should be the minimum requirement.

    • Scrubbles@poptalk.scrubbles.tech
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      1 year ago

      Look at the socialist over here guys, over here in America we let our children go without lunch if they can’t afford it. How else will they learn that they need to be a productive member of society?

    • phillaholic@lemm.ee
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      1 year ago

      It’s worse. They aren’t employees. They are independent contractors who in many cases assume all liability and have to pay their own payroll taxes. Most aren’t reporting it to their insurance company, much less thinking about retirement and healthcare. It only really works as a temporary side gig.

  • Leviathan@lemmy.world
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    1 year ago

    I stopped ordering from these apps because I got tired of watching the driver take my food on a tour of my city and having it arrive cold and wrong.

    The last time I went to pick up my food from a restaurant I saw a dasher standing outside a restaurant staring at his phone with food in his hand, I went inside and while I was waiting the dude came back in, dropped the food and asked for another order because the one he took wasn’t tipping.

    Fuck this system and fuck these apps, pick up your own food (if you can).

  • Jo Miran@lemmy.ml
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    1 year ago

    What I do:

    $0 tip

    In the special instructions: “Ring doorbell for cash tip. Do not just leave at door”.

    Traffic in my area is awful so I always tip $20 no matter the order. Sometimes that comes to almost an 80% tip but a) I know it goes to the driver, b) I don’t have to drive in that shitshow, and c) I reward a driver for actually reading the special instructions.

    • SokathHisEyesOpen@lemmy.ml
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      1 year ago

      Oh, that’s a good way to get them to ring the bell. I tried making them ring the bell other ways, but they never do. Uber Eats has a feature where they need to get a code from you to prove they handed you the food. I had several drivers leave the food at the door and then text me, asking me for the code. Fuck off

    • body_by_make@lemmy.dbzer0.com
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      1 year ago

      Dashers can see what you tip on the app on average and nobody will pick up your order unless it’s extremely convenient for them. They don’t see the instructions until they pick up the order.

      • Jo Miran@lemmy.ml
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        1 year ago

        Yep. It is another reason I overtip in cash. If this person is desperate enough to grab a “no tip” order, they probably need the $20 tip on a $36 order more than most.

    • Mango@lemmy.world
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      1 year ago

      Yeah and all 100 of the orders I’ve delivered who made the same promise ended with no tip. That’s bait. I don’t bite hooks.

      • Jo Miran@lemmy.ml
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        1 year ago

        Don’t you have to accept the order before you can read the special instructions?