There’s some distinction to be made too between cruelty, and just plain apathy, dissociation, or whatever (I’m tired and struggling to word today).
When you mow down a heap of homes in Sim City you feel nothing because you’re not linking your actions to a real impact on actual people. All you have in mind is that if you do it, you’ll be able to use the space for something else that works better for you.
To some people, that’s how they view the world.
commu>n<ity